Alternatively, you can contact us directly. If you’re an existing subscriber, please try to include your 8-digit subscriber number on any correspondence or have it ready when you call. If you have placed an order with us, please try to include your order number on any correspondence or have it to hand when you call.
UK Customer Service
To contact Customer Care:
Service update
We continue to see disruption to UK postal networks as a result of covid-19. Please allow an extra 1-2 days for your delivery. You can monitor Royal Mail's status page to see if there is disrupted service in your postal area. **
US Customer Service
A selection of our magazines are published and operated in the US. If your query relates to Bass Player, Guitar Player, Guitar World, MacLife, Maximum PC or PC Gamer US, please contact us using the details below:
Bass Player: 1-800-234-1831
Guitar Player: 1-800-289-9839
Guitar World: 1-800-456-6441
Mac|Life: 1-844-779-2822
Maximum PC: 1-844-779-2822
PC Gamer US: 1-844-779-2822
Call us toll-free from 8:30am to 5pm (Mon-Fri, EST)
Service update
We continue to see disruption to US postal networks as a result of covid-19. Please allow an extra 1-2 days for your delivery. You can monitor the USPS status page to see if there is disrupted service in your postal area.
